FCA regulated markets, specifically: • Consumer credit, including motor finance and leasing, payday lending, rent to own, as lenders, brokers or as appointed representatives • Mortgage lending, including first and second charge, and equity release/later life lending • For the above, matters relating to the conduct of firms, adherence to FCA regulatory rules, suitability of advice or products sold (mis-selling), assessment of any customer detriment and how matters should have been concluded